Neptune Play Review

Neptune Play Casino is a popular online gambling site which is loosely styled on the Roman God of the sea. UK players are flocking to this casino for several reasons including a wide choice of games, secure transactions, a competitive sportsbook and regular promotions. For the purposes of our Neptune Play review, we will focus purely on the casino element of the site.

Launched in 2020, Neptune Play Casino is operated by AG Communications Limited and licensed by both the UK Gambling Commission (UKGC) and the Malta Gaming Authority (MGA). Our Neptune Play review examines this popular site to share with you all there is to know about its games portfolio, bonuses, payment options, customer support, mobile compatibility and sign-up process.

In a bid to attract new players to their site, many online casinos will offer a tempting welcome bonus and Neptune Play Casino is no exception. Once the welcome offer is exhausted, players can look to claim one of its regular promos which include live casino cashback and daily bonus spins.

Welcome Bonus

The Neptune Play welcome bonus offers new players a 100% match deposit up to £100. A minimum deposit of £10 is required and the bonus is subject to 40x wagering within 1 day of being credited.

Regular Promotions

Once you’ve played through your welcome bonus it’s time to look at the regular promos on offer at Neptune Play Casino:

• Daily Happy Hour: Available Monday to Friday between 15:00-16:00 UK time. A max bonus of 5 free spins will be credited to your account and must be used within 24 hours. Max win is capped at £25.
  
• Live Casino Weekend: Deposit £20+ using promo code: LiveBoost to claim 10% cashback every Saturday to Sunday.
  
• Daily Spin Frenzy: Complete daily wagering challenges to be eligible for spins the next day. Wager £100 for 10 spins, £300 for 15 spins, £500 for 25 spins and £1,000 for 50 spins.
  
• Network Tournaments: Participate in network tournaments from Games Global and Pragmatic Play for a chance to win a share of a huge prize pool.

Loyalty Program

At the time of writing our Neptune Play review we didn’t find a loyalty or VIP program.

Tips and Recommendations

• Read the relevant bonus terms and conditions
• Be aware of the expiry date and wagering requirements
• Before playing through the bonus, check which games contribute to wagering 
• Be sure to use an eligible deposit method 
• Know the minimum deposit amount required
• Make sure you use the relevant bonus code
• Check for any max win caps
• Provide a valid email and phone number at sign-up 
• You can only claim the welcome bonus once
• Any issues, contact customer support as soon as possible

Sign-up at Neptune Play Casino is a breeze and shouldn’t take longer than a couple of minutes. Once registered, you can fund your account from the wide range of payment options and activate the welcome bonus.

Opening an Account

Follow this quick-step guide to get started:

1. Click on the blue “Join” button
2. Enter your email address, choose a username and create a password
3. Fill in your name, gender, date of birth, address and telephone number
4. Tick to receive special bonus offers
5. Tick to confirm age and agree terms, privacy and cookie policy

Before depositing you will be asked to verify your account. This is the standard procedure at most licensed real money casinos and involves the submission of recent documents for proof of ID.

Deposits and Withdrawals

Deposits at Neptune Play Casino are instant and you have a range of payment methods at your disposal. It’s preferred that you use the same method for making a withdrawal (where possible). Our Neptune Play review found that cash outs can take anywhere from an instant to 6 days, it all depends on the method you choose.

Payment Methods

The range of payment methods available at Neptune Play Casino include debit cards, e-wallets and prepaid vouchers. The latter (Paysafe) cannot be used for withdrawals. The minimum deposit or withdrawal amount is £10. All transactions are fee-free and there are no maximum limits for cashing out.

Here’s a guide to the average withdrawal processing times:

Tips and Recommendations

• Always provide a valid telephone number and email address
• Verify your account when prompted
• Don’t use anyone else’s banking information
• Remember to claim the welcome bonus 
• Have a look for free-play demo games
• Make sure wagering requirements are met before requesting a withdrawal 
• Credit cards are no longer accepted at UK licensed casinos

By now you should have opened an account, deposited funds and claimed the welcome bonus so you’re all set to browse the Neptune Play Casino games lobby. You won’t be disappointed as the site offers in excess of 2,400 titles including popular choices like online blackjack, roulette, exciting slots and live dealer tables. You can navigate the lobby using helpful category filters or the individual search bar.

Slots

Slots online take up a big proportion of the Neptune Play Casino lobby with popular choices, numerous genres, a variety of game mechanics and new releases. Our top picks include Ancient Island Megaways, Bigger Bass Splash, Book of Dead, Fire Joker, Immortal Romance, Bonanza, Wolf Gold and The Dog House Megaways.

Table Games

Our Neptune Play review team didn’t find a filter for table games which is unusual but when using the search bar, we found several options for online roulette, blackjack, baccarat and poker. RNG are mixed in with live casino titles but it’s easy to work out which ones are classic, and which are live. Our favourite titles include VIP Classic Auto Roulette, Blackjack Multihand, European Roulette and Classic Blackjack with Picture Perfect Bonus.

Live Dealer

The live casino at Neptune Play offers a good variety of blackjack, poker, baccarat and roulette titles, plus a handful of popular game shows. Our recommended choices include Monopoly Live, Speed Baccarat, Lightning Storm Live, Super Sic Bo, Casino Hold’em, Gold Vault Roulette, Football Studio, Infinite Blackjack and Caribbean Stud Poker. 

In addition, our Neptune Play review discovered that the site live streams from both the Metropolitan and Empire casinos in London, plus the Manchester235, providing players with the chance to experience real-time authentic gameplay at a land-based casino with professional dealers.

Playing for Fun or Real Money

Playing demo games is a great way to learn the rules of new games and develop gameplay strategies for real money play. Once you’ve registered for an account and deposited your funds, take a look around the Neptune Play Casino lobby for demo games. Of course, you can only win real cash when you wager in real money.

Software Providers

Our Neptune Play review discovered that the site has managed to onboard some of the top names in iGaming software including Evolution, NetEnt, Pragmatic Play, Games Global, Play’n GO, Quickspin and Red Tiger. This means players can expect high quality games with fair and legit outcomes.

We didn’t find a tailored-made app for Neptune Play Casino, but we can confirm that its platform is fully optimised for mobile play. You can launch the site directly from your mobile device’s web browser and all games adapt to the size of your handheld device with no compromise. All functionalities for the Neptune Play mobile platform remain the same as its desktop counterpart.

Neptune Play Casino is licensed by two of the most stringent regulators from the iGaming industry, the UKGC and MGA. Rest assured, you are accessing a safe and reliable casino where players come first. This can be seen by the number of responsible gambling tools provided such as deposit limits, time outs, reality checks and self-exclusion.

Fair Gaming

As we observed earlier, games are supplied by top providers which ensures they are tested for compliance with fair gaming regs. Our Neptune Play review discovered that the casino utilises iTech Labs, renowned auditors for the industry, who monitor the RTP and RNG stats to ensure games are fair and legit.

Customer support at Neptune Play Casino is provided through email (support@neptuneplay.com) or live chat (7am to 11pm UK time) once you have registered for an account. You may also browse the comprehensive FAQ section which may offer up the solution if your query is a common one.

Our Neptune Play review team has determined this site to be a safe and reliable platform. It offers secure transactions, trusted payment methods, quality online games, mobile compatibility and multilingual customer support. We do feel the casino has room for improvement, for example, players are only given one day in which to wager the welcome bonus, which is a pretty tight turnaround.

We would also like to see some more regular bonuses added to the promos page and a few extra category filters introduced to help with navigating the games lobby. However, we do still recommend Neptune Play Casino to UK gamblers as we feel it has plenty to offer both the casual and seasoned player.